Miha

QA Engineer

Plume Design, Inc

04/2021 - ongoing

ROLE OVERVIEW

As a QA Engineer specializing in Customer Experience and Testing at Plume Design, Inc., I ensure the seamless performance and high quality of our products. My role involves rigorous testing, automation scripting, and cross-functional collaboration to enhance product reliability and user satisfaction.

KEY RESPONSIBILITES

TOOLS & TECHNOLOGIES

  • Tools & Technologies: Git, Jenkins, Selenium, JIRA, Python, JavaScript
  • Methodologies: Agile, Scrum, Test-Driven Development (TDD), Continuous Integration/Continuous Deployment (CI/CD)

ACHIEVEMENTS & IMPACT

  • Developed an automated testing suite that reduced regression testing time by 40%.
  • Provided critical feedback during the development phase, resulting in a 30% reduction in post-release bugs.
  • Played a key role in maintaining high customer satisfaction scores by ensuring product reliability and performance.

COLABORATION & TEAMWORK

  • Collaborated with a cross-functional team of developers, designers, and product managers over three years to deliver robust testing procedures.
  • Coordinated with customer support teams to troubleshoot and resolve user-reported issues promptly.

CHALLENGES & SOLUTIONS

  • Faced challenges with inconsistent test results due to varying network conditions. Implemented a standardized testing environment to ensure consistency and accuracy in test results.
  • Addressed a major performance bottleneck by identifying and fixing a critical bug in the firmware, improving system stability.

PROFESSIONAL DEVELOPMENT

  • Completed certification in Advanced Test Automation Techniques.
  • Attended workshops on the latest trends in QA and testing methodologies.
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